Terms of service

We offer 14 day returns/exchanges, and 14 day refunds for any product purchased in store and online.
Returns specifically exclude personalised products.
Where applicable, the product must be in its original packaging & state with all seals intact as at the point of sale.
The goods are unused and undamaged.
All returned goods are inspected to ensure that they are undamaged, unused and in the original packaging.
Rogue reserves the right to refuse a return if the product shows signs of use, has been damaged or is not in the original packaging.
INTERNATIONAL SHIPPING: Rogue is NOT liable for any Tax or Duty Fees that occur after the parcel has left our factory.
SALE ITEMS: No returns or refunds on sale items will be accepted, however an exchange for a different size or colour may be requested within 14 days of purchase.
Repairs & delivery will be done at the cost of the customer; unless stated otherwise.
Please note that the customer will be liable for courier costs in the case of sizing mistakes & incorrect style ordered.

WARRANTY

ALL ROGUE products are covered by our in house warranty, however each claim will be assessed on a case by case basis before a final decision is made.
Warranty covers any factory defect, such as defective seams, snap or zipper failure, and any product irregularity that differs from tolerances set for any product specification.
Any defect resulting from abuse or misuse of products are not covered by any warranties and do not qualify for our exchange policy. All products are subject to inspection and a Proof of Purchase before any warranties will be considered by Rogue.